NewCo Boston 2018

Session Title: How Artificial Intelligence is Transforming Customer Engagement

Consumer-facing companies live and die based on their ability to engage constructively with their customers. Indeed, businesses that succeed in consumer-centric industries such as technology, financial services, and retail all share at least one key trait: they obsess about enhancing each phase of the customer journey. Today’s leading consumer-facing companies are moving to a new era: intelligent customer engagement (ICE). Companies that leverage the rise of artificial intelligence (AI) in how they connect with their customers are unleashing unprecedented new capabilities radically enhancing the customer experience. Join TimeTrade CEO, Gary Ambrosino for an interactive discussion on the how real companies are leveraging AI to transform the way they engage with their customers.